Business English for Public Administrators and Managers

Федеральное государственное бюджетное образовательное
учреждение высшего профессионального образования
РОССИЙСКАЯ АКАДЕМИЯ НАРОДНОГО ХОЗЯЙСТВА  
И ГОСУДАРСТВЕННОЙ СЛУЖБЫ
ПРИ ПРЕЗИДЕНТЕ РОССИЙСКОЙ ФЕДЕРАЦИИ
СЕВЕРО-ЗАПАДНЫЙ ИНСТИТУТ УПРАВЛЕНИЯ
А. Р. Акмаева, Т. В. Ильиных
BUSINESS ENGLISH 
FOR PUBLIC ADMINISTRATORS  
AND MANAGERS
Рабочая тетрадь 
для бакалавров направления 38.03.04 
«Государственное и муниципальное управление»
Санкт-Петербург
2019

УДК 811.111 (075.8)
ББК Ш143.21-923я7
                   А 40
Печатается по решению редакционно-издательского совета
Северо-Западного института управления РАНХиГС
Р е ц е н з е н т ы:
Вдовенко Т. В. — доктор педагогических наук, профессор кафедры иностранных языков СЗИУ РАНХиГС;
Персинина А. С. — кандидат филологических наук, заместитель заведующего 
кафедрой английского языка и перевода СПбГЭУ
Акмаева А. Р., Ильиных Т. В.
Business English for Public Administrators and Managers : рабочая тетрадь / А. Р. Акмаева, Т. В. Ильиных. — СПб. : ИПЦ СЗИУ РАНХиГС, 2019. — с. 132.
ISBN 978-5-89781-632-3
Рабочая тетрадь является частью учебно-методического комплекса «Иностранный язык (английский) для студентов направления 38.03.04 “Государственное и муниципальное управление”» и представляет собой сборник упражнений по грамматике английского языка. Основная цель ее — в формировании 
навыка правильного употребления грамматических структур английского 
языка в различных видах речевой деятельности. Рабочая тетрадь состоит из 
шести тематических разделов, упражнения которых позволяют закреплять 
грамматические правила в контексте реального процесса коммуникации. 
Издание предназначено для студентов 1 курса направления 38.03.04 «Государственное и муниципальное управление» и рассчитано на уровень подготовки «Pre-Intermediate», также может быть использовано для самообразования 
или в качестве грамматического дополнения к любому курсу английского 
языка соответствующего уровня.
© Акмаева А. Р., Ильиных Т. В., 2019
© Северо-Западный институт управления 
         РАНХиГС, 2019
ISBN 978-5-89781-632-3
А40
УДК 811.111 (075.8)
ББК Ш143.21-923я7

WORKBOOK
CONTENTS
№
Topic
Compiled by
Pages
Unit 1
Major Grammar Present Simple and Present 
Continuous
Minor Grammar Singular and Plural Nouns 
Writing a covering letter 
Ильиных Т. В.
    4
Unit 2 
Major Grammar Present Perfect and Present 
Perfect Continuous 
Minor Grammar Possessive Case / Of Phrase 
Writing E-mails 
Ильиных Т. В.
  27
Unit 3
Major Grammar Past Simple and Past 
Continuous 
Minor Grammar Countable-Uncountable 
Nouns
Writing CV
Ильиных Т. В. 
  56
Unit 4
Vocabulary
Grammar Past Simple — Present Perfect, 
Adjectives and Adverbs
Writing messages
Акмаева А. Р. 
  76
Unit 5
Vocabulary 
Grammar Past Simple — Past Perfect, 
Modals
Writing Memos
Акмаева А. Р. 
  95
Unit 6
Vocabulary 
Grammar Ways to Express Future, Modals
Writing Reports  
Акмаева А. Р. 
114
References 
129

Unit 1. Major Grammar Present Simple 
and Present Continuous. 
Minor Grammar Singular and Plural Nouns 
Writing a covering letter
MAJOR GRAMMAR — PRESENT SIMPLE  
AND PRESENT CONTINUOUSG
1) Fill in the missing auxiliary verbs and answer the questions Is/are or does/do?
  1.	 ___________ the company operate in a range of different industries?
  2.	 What ___________ the company called?
  3.	 ___________ they keep their promises?
  4.	 ___________ the company committed to providing high quality data? 
  5.	 How many subsidiaries ___________ the company own?
  6.	 ___________ multinationals well-known companies? 
  7.	 What activities ___________ the company involved in?
  8.	 ___________ it aim to be the premier company?
  9.	 ___________ the subsidiaries provide high quality news?
10.	 Where ___________ they deliver packages?
11.	 ___________ they lead the world in financial markets?
12.	 What structure ___________ the company have?
13.	 Why ___________ the structure complicated?
14.	 How ___________ the company involved in carrier services?
15.	 What companies ___________ called subsidiaries?
2) Sort out the words in questions and answer them.
1.	 Company is it world the largest third the in?
2.	Committed is it to what?
3.	Does what it the world lead in?
4.	Provide whom does it and news data to?
5.	Aim what it does to be?
6.	Do promises keep they their?

Unit 1. Major Grammar Present Simple and Present Continuous...
  7.	 Countries it what operate does in?
  8.	 In activities what it involved is?
  9.	 Is marketing it in involved?
10.	 In industries does what it operate?
11.	 Company is well-known it a?
12.	 Have what does structure it?
13.	 Have subsidiaries how many it does?
14.	 Own does what it?
3) Ask and answer the questions. 
(Based on Business Results Pre-Intermediate)
When you see the name Ginger, perhaps you think of bread, freshly backed rolls, 
or rich biscuits. But what else do you know about the company? What other products does it sell, and where? How many people work for the company and why do 
they like working there? What does the company do to protect the environment?
Make questions about the company. Find the answers
  1.  How old / company?
a  210
  2.  What products / company / specialize in?
b  More than 150 years old
  3.  What / its annual sales?
c  Yes, it does
  4.  Where / its head office?
d  180,000
  5.  How many factories / have? 
e  More than 50 billion pounds
  6.  company / sell / products / all five continents?
f  Many possibilities for training
  7.  How many people / employ?
g  Yes, it gives money and other help
  8.  What / offer / its employees? 
h  Food and beverages
  9.  Company / a lot of work in the community?
i  Colchester, Essex
10.  How / protect the environment?
j  By using less energy and packaging
4) Now read the text and check your answers 
The Ginger Company was created in 1850 by Mark Ginger. The first Ginger 
product was hot cross buns. The company still produces buns for Easter today, 
but this is just one in a wide range of bakery products, including bread, biscuits, 
and cakes, It’s a very successful company with sales last year of more than 
50 billion pounds.
Ginger is a truly global company. Its Head Office is in Colchester, Essex, but it 
manufactures in 210 factories around the world, and sells on all five continents. 

Business English for public administrators and managers
6
For this, it depends on its 180.000 employees. Ginger thinks that it is important 
to invest in its employees. Training is an important part of its philosophy. In 
2018, 45% of its employees received some form of training. That’s one reason 
why less than 10% of employees leave every year.
Nestle also invests in people outside the company, giving money and help to local 
communities. The company offers education in nutrition, and health programmes, 
and gives free food. It also plays a role in protecting the environment, by using 
less water, less energy, and less packaging. 
5) Choose the correct word in italics to complete the text.
My company produces /products specialized software for the pharmaceutical 
industry. Our head / based office is near Austin, Texas but we also specialize / 
operate in Europe and the Far East where we have several services / subsidiaries. 
There are 780 employs / employees in the company. We sell / sales our produce / 
goods to companies like Allergan plc which provide / make medications and drugs. 
Our technology is very new, so we don’t have many competitors / companies.
6) Complete the sentences using a suitable word from exercise above in the correct 
form
  1.	 We have annual __________of $30 million.
  2.	 Not many __________ in the world have more than 75,000 employees.
  3.	 Virgin Air is one of the __________of Virgin Group.
  4.	 We only sell these __________in Asia and South America.
  5.	 Where exactly is your company__________?
  6.	 Benneton __________ in good-quality clothes at low prices.
  7.	 A lot of pizza restaurants __________ home delivery services.
  8.	 The Wides Group __________ on all six continents.
  9.	 We offer a wide range of consulting __________
10.	 What exactly does your company __________ ?
7) Complete the sentences with a verb from the list.
start //starts //work //works //is //are //specialize //specializes //have //has
1.	 The company _____________ three subsidiaries in the Far East.
2.	She _____________ in Manchester today.
3.	We _____________ in the advertising of children’s toys.
4.	The meeting always _____________ at 2.30 p.m.
5.	She _____________ for an engineering company.
6.	They usually_____________ work at about 7.00 a.m.

  7.	 I _____________ one office in Paris and another in Buenos Aires.
  8.	 He’s a lawyer. He _____________ in company law.
  9.	 Most of our competitors _____________ in Europe.
10.	 I_____________ in sales.
8) Choose the correct words or phrases in italics, then match the questions to 
answers 1-10 in exercise 14 above
a	
What do / does you specialize in? 
b	
Who do / does your wife work for?
c	
Have you / Do you have an office in Paris?
d	
Where be / is she?
e	
What do / does you do?
f	
Who do be / are your competitors?
g	
Where has / does the company have subsidiaries?
h	
When do they start / starts work?
i	
What time do / does the meeting start?
j	
What is / does he do?
9) Fill in the missing lines with the verbs in correct tenses 
(Based on Business Basic)
be
have
own
sell
publish
supply
live
sponsor
be
Have 
plan
employ
manage
advertise
manufacture
Maybelline is a famous old family company with a dynamic young chairman. David 
Greenberg _______________ the President, which is based in New York. Maybelline _______________ make up and_______________ it all over the world. 
The company _______________ about 50.000 people and _______________ 
annual sales of over €40 billion. Guerlain and MaxFactor _______________ 
the main competitors. David Greenberg _______________ the company using 
modem methods At the moment, Maybelline _______________ mascara to 
the Miss Universe contest. The company has two main markets, Europe and 
the USA, but it _______________ to develop the Asian market. In the USA it 
_______________ the Matrix company. It _______________ a lot on TV and 
in magazines and _______________ racing events. It also _______________ 
the famous lipsticks. David Greenberg and his wife _______________ five 
children and _______________ just outside New York.
Unit 1. Major Grammar Present Simple and Present Continuous...

Business English for public administrators and managers
8
10) Choose the correct word to complete the sentences below. 
1.	 Maybelline is a makeup fabric manufacturer / product.
2.	There are over 50,000 employs / employees / employers.
3.	It has a profit / loss / turnover of over €14 billion.
4.	The company / society / factory has a young chairman.
5.	Michelin is Miss Universe contest buyer / retailer / supplier.
6.	Maybelline gets / owes / owns Matrix.
7.	 Maybelline’s head office / head hunter / head room is in New York.
8.	Its main competes / competitors / competitive are Guerlain and MaxFactor.
11) Person В works for Maybelline. He is talking about his job. Complete the 
dialogue. 
A: Who do you work for?
A: Is that a US company ?
B: __________________________________
A: Where __________________________________?
B: It is based in New York.
A: What does the company do?
B: __________________________________
A: How many __________________________ does ________________ 
_______________________________________________________?
B: About 50,000.
A: Where ____________________________you___________________ 
_______________________________________________________?
B: We advertise on TV, in magazines, and at motor-racing events.
A: __________________________________ New York?
B: No, I don’t. I work in France.
A: What __________________________________?
B: I’m a quality manager.
12) Complete the text with the correct forms of the verbs in brackets. 
(Based on Intelligent Business) 
My working day (start) with a long journey to the office — usually over an hour 
on a crowded subway. The first event of a typical day is the regular morning 
meeting. Our managers (give) updates on the department’s progress. After that, 
it’s a long, hard day of work. You can see me at work in my avatar photo in social 
media — I (give) a presentation to my colleagues. I often (stay) in the office until 
9 or 10pm. But this is the old way. Now, things (begin) to change. Young people 
(refuse) to work long hours. They (demand) more leisure time and freedom.

13) Correct the three sentences that use the wrong present tense. 
(Based on New Market Leader Pre-Intermediate) 
1.	 Our company looks for a new Advertising Manager.
2.	We rarely raise our prices by more than 2%.
3.	We are bringing marketing and sales resources closer to customers.
4.	Our largest subsidiary, based in Dallas, is going through a difficult period.
5.	This year, alt our sales staff learn Chinese
6.	At the moment, we are not knowing the profit figures
14) Make questions for these answers. All the information is in the text in exercise 
above. 
1.	 ______________ She co-ordinates the work of a team of three people.
2.	______________ Eleven.
3.	______________ Next week.
4.	______________ To visit their new retail outlet.
5.	______________ Greek, English and Danish.
6.	______________ Because she will have to work in Germany.
7.	 ______________ In Munich
15) Circle the correct form of the verb in each of these sentences.
  1.	 Mercedes Benz manufactures/is manufacturing high-quality cars.
  2.	 Every year Benetton is launching/launches a new range of clothes.
  3.	 Benetton is expanding/expands the number of shops they have in the UK.
  4.	 The Financial Times Group is owning/owns Les Echos and Recoletos.
  5.	 This month the Financial Times is looking/looks for graduates to join its 
staff.
  6.	 Nowadays our profits are increase /increase
  7.	 This multinational company always is aiming /aims to be the premier 
company
  8.	 Business community wants / is wanting instant information. 
  9.	 More and more small companies suffer / are suffering from multinationals. 
10.	 Controller of Finance runs / is running a closely knit team
11.	 Multinationals at present welcome / are welcoming instant information. 
12.	 Shortlisted candidates are having /have good communication skills
13.	 These days business community finances / is financing 3 broadcasters
14.	 Sony Company operates/ is operating in a range of different sectors
15.	 We are leading / lead the world in provision of high quality services
Unit 1. Major Grammar Present Simple and Present Continuous...

Business English for public administrators and managers
10
16) Open the brackets to use Present Simple or Continuous. 
  1.	 Currently our pharmaceutical company (to focus) on drugs against asthma 
  2.	 Every year this subsidiary (to make) a healthy profit. 
  3.	 Due to expansion we now (to look for) a new finance manage 
  4.	 Electronics manufacturer (to be) successful at the market. 
  5.	 Currently they (to launch) a TV advertising campaign. 
  6.	 Business community regularly (to recruit) broadcasters and on-line services 
  7.	 Subsidiaries of a successful manufacturer (to operate) in a range of different industries
  8.	 The soon to be launched campaign now (to be) run by Mr. Benson. 
  9.	 Really successful manufacturers never (to focus on) bad quality
10.	 The Government (to finance) a broad range of industries
11.	 Our closely knit team (to be) involved in a campaign of equal opportunities
12.	 As far as I know the Government never (to finance) their campaign
13.	 This successful manufacturer (to own) several trademarks
14.	 Equal Opportunities Employer positively (to welcome) applications from; 
sections of community
15.	 Usually multinational megastores (to operate) in a range of different 
countries.
16.	 Finance manager (to reply) to applicants every day. 
17.	 The world premier companies usually (to keep) their promises
18.	 Complicated structure of our company (to provide) successful operations 
in range of different industries
19.	 Shortlisted candidates often (to report) to Personnel Department
20.	 Currently financial markets (to expand) to the East.
17) Match the verb and the noun, then make up sentences in Present Continuous 
1.  welcome 
a)  a closely knit team 
2.  apply 
b)  changes 
3.  deliver 
c)  high quality services 
4.  provide 
d)  in a range of sectors 
5.  increase 
e)  parcels 
6.  finance 
f)  profit 
7.  close 
g)  projects 
8.  manage 
h)  subsidiaries 
9.  operate 
i)  the repot