Иностранный язык

МИНИСТЕРСТВО НАУКИ И ВЫСШЕГО ОБРАЗОВАНИЯ 
РОССИЙСКОЙ ФЕДЕРАЦИИ 
РОСТОВСКИЙ ГОСУДАРСТВЕННЫЙ 
 ЭКОНОМИЧЕСКИЙ УНИВЕРСИТЕТ (РИНХ) 
 
 
 
 
 
 
 
 
 
 
В.А. Тунникова, Т.В. Макаренко, Е.В. Рябикина 
 
 
ИНОСТРАННЫЙ ЯЗЫК 
 
 
Учебное пособие 
 
 
 
 
 
 
 
 
 
 
 
Ростов-на-Дону 
Издательско-полиграфический комплекс РГЭУ (РИНХ) 
2021 

УДК 811.111(075) 
ББК 81.43англ 
Т 84 
 
 
 Тунникова, В.А.  
Т 84     Иностранный язык : учебное пособие / В.А. Тунникова, 
Т.А. Макаренко, Е.В. Рябикина. – Ростов-на-Дону : Издательско-полиграфический комплекс Рост. гос. экон. унта (РИНХ), 2021. РГЭУ (РИНХ), 2021. – 78 с. 
ISBN 978-5-7972-2851-6 
 
 
В учебном пособии представлен теоретический и практический 
языковой материал, направленный на совершенствование коммуникативной 
компетенции 
студентов, 
изучающих 
профессиональный 
английский язык по направлению «Сервис». Упражнения позволяют 
развить коммуникативные умения в разных видах речевой деятельности, 
таких как чтение, говорение, письмо. Пособие помогает расширить 
словарный 
запас 
и 
углубить 
навыки 
лингвистического 
анализа 
профессиональных текстов.  
Предназначено для студентов бакалавриата направления «Сервис», 
дисциплина «Иностранный язык (английский)».  
УДК 811.111(075) 
ББК 81.43англ 
 
Рецензенты: 
Бачиева Р. И., к.филол.н., доцент кафедры иностранных языков 
для экономических специальностей РГЭУ (РИНХ); 
Посиделова В.В., к.филол.н., зав. кафедрой иностранных языков 
 РГКОУ ВО РЮИ МВД России. 
 
Утверждено в качестве учебного пособия  
учебно-методическим советом РГЭУ (РИНХ). 
 
 
ISBN 978-5-7972-2851-6   
 
    © Ростовский государственный  
     экономический университет 
  
 
 
 
 
 
     (РИНХ), 2021 
     © Тунникова В.А., Макаренко Т.В., 
     Рябикина Е.В., 2021 

CONTENT 
 
Block 1 .................................................................................... 4 
1. Being an effective host ..................................................................... 4 
2. About tourism ................................................................................ 11 
3. It’s wonderful world ...................................................................... 17 
4. Hotels ............................................................................................... 22 
5. Transport in tourism ..................................................................... 27 
6. Eating .............................................................................................. 32 
7. Events .............................................................................................. 40 
8. Cultural tips ................................................................................... 46 
Block 2 .................................................................................. 54 
9. Some useful dialogues .................................................................... 54 
 
 

Block 1 
1. BEING AN EFFECTIVE HOST 
 
Hosting is one of the critical phases of the event management 
cycle. Once you have planned, organized, and promoted the event, it is 
time for hosting. Usually, when you are done with the planning and 
organizing part of your event, your instinct will be to sit back and 
relax. Here is a pro tip: save that for later because you are the host of 
the event. 
You have been through the stages of planning, organizing, and 
promoting your event, and now, hosting is your last chance to step up 
your game. You need to follow the practical tips elaborated for you in 
this topic. 
This article aims to provide you with quick tips to host your 
event like a pro. 

Hosting an event: Eight tips for you to follow! 
Everyone wants to make a positive impact on the audience on 
the event day. That’s the key: making the event day experience 
impactful. Here are some useful guidelines for hosting an event, which 
you must follow, to make the day memorable for your guests: 
1. Get the venue ready early 
Since you’re the owner and host of the event, its success matters 
to you more than anyone else. You need to be there at the venue 
before anyone else gets there to prep the venue. Make sure each aspect 
of preparation takes place in front of your eyes. 
All the preparation, including placement of furniture, venue 
decoration, IT, Audio, and video equipment setting and functionality 
checks, preparation stage, catering work, should initiate and take place 
on your watch. You must keep an eye on everything, including 
refreshment arrangements and catering. Also, keep a check on how 
caterers are setting out towards their work. Last but not least, see the 
security arrangements in detail to ensure the safety of your guests. 
2. Take care of performers and speakers’ needs 
If your event is expecting guest speakers and performers, 
catering to their needs is very important for you. You must have a 
prep list provided by these guests as to which equipment, props, and 
other requirements do you need to arrange for them. 
As a host, take this chance to meet them in person before the 
event begins. Show your appreciation and make them feel that you are 
approachable so they can share their queries and concerns. 
3. Streamline guest registration process 
Make sure you have designated people to take care of the 
registration process. Registering new arrivals, ticket scanning, and 
serving welcoming drinks to guests. This is your first chance to make 
the guests appreciated their mere presence at the venue. 

Ensure that the QR code scanners are put in place and are 
functioning properly. Adjust staffing according to the attendance as 
you tick off the people on the guest list. 
4. Assist guests in navigation 
When you arrive at a venue for the first time, you have a difficult 
time finding the main entrance and the right path to the seating 
arranged for you. Now put yourself in the shoes of your average guest. 
You must save them from this effort. Help guests navigate. 
You need to incorporate signage for the main entrance, 
wardrobe, toilets, charging stations for gadgets and smartphones, 
rooms for workshops, food and beverage facilities, primary event 
locations, etc. 
5. Encourage participants to engage 
Hosting is all about hospitality. If your guest feels that your 
event is a bore, all the effort goes down the drain. So you need to 
make them feel engaged and interested in the event. You must 
encourage the participation of the attendees one way or the other. 
Your speakers can engage the audience by striking up a Q/A session. 
If there are virtual participants as well, the participation is even 
more important. Go high-tech and make the most out of the 
opportunity to amass recognition for your brand. 
6. Maintain social media presence 
While event promotion is a pre-event stage, it shouldn’t stop on 
the event day. You need to make the most of your last chance to grab 
the attention of your target audience, even if they are not planning to 
attend. Use creative hashtags and seek collaboration with Instagram 
and Twitter sensations and influencers. 
Make a photo booth. People will take pictures and post on their 
social media profiles. In this way, you will give them what they want, 
and in return, your event will be promoted among their friends and 
families. 

7. Take feedback during the event 
Everyone takes feedback once the event ended successfully. But 
nothing makes people feel wanted and appreciated for showing up, 
then being asked how they like the experience while they have it. 
They will express their excitement and appreciate being asked about it. 
You can indulge with guests in small talk or ask the performers 
and speakers how they think the event could have been made better. 
8. Be the last to leave 
You were the first to arrive at the venue. It is important to be there for 
the host even before the event management professional is there. 
Having said that, make sure you have hired the best event and 
exhibition companies in your city to host a successful event. When 
they have done all things perfectly on your watch, do not think of 
leaving the event, until everything is wrapped up. 
Say goodbye to all guests as they leave on their comfort. Appreciate 
all your staff when the guests have left. And, be the last to leave the 
event venue. 
You can host an impeccable event too! 
Hosting an event looks easy said than done. You need to make some 
considerations to plan everything properly for offering an enchanting 
experience. So, follow the tips for hosting an excellent event. Make 
sure you acquire professional services for it because making your 
guests feel special and welcomed is the alpha and omega of hosting an 
event. Ensure you don’t miss any step along the way! 
To achieve this goal, you should put all efforts into getting done with 
the organizing tasks. 
Vocabulary 
audience – публика 
entrance – вход 

event – мероприятие 
feedback – обратная связь 
planning – планирование 
promotion – продвижение 
Q/A session – встреча в формате «вопросы и ответы» 
safety – безопасность 
speakers – выступающие 
staff – обслуживающий персонал 
venue – заведение 
1. Read the article.  
2. Write your own questions to the text. 
3. Translate the following sentences into English 
1. Ваше мероприятие должно быть интересным для гостей. 
2. Позаботьтесь об удобной навигации внутри заведения – от 
главного входа до зала для аудитории. 
3. Создайте с помощью видеооборудования возможность для 
виртуального участия. 
4. Воспользуйтесь шансом встретить гостей лично и выразить 
им свое признание. 
5. Наличие фотозоны позволит гостям рассказать через 
соцсети о вашем мероприятии. 
6. Подробный план поможет вам не упустить важные 
моменты. 
7. Поблагодарите ваш персонал и выступающих. 
8. Не покидайте место проведения события до его полного 
окончания. 
9. Продвижение вашего мероприятия среди широких слоев 
населения помогает привлечь внимание к вашему бренду.