English for Construction / Английский язык для строительства

УДК 811.111
ББК 81.432.1
          А87
Рецензенты:
кандидат педагогических наук, доцент Н.Г. Гордеева,
доцент кафедры европейских языков и лингводидактики
Чувашского государственного педагогического университета им. И.Я. Яковлева;
кандидат филологических наук И.Г. Кудрявцева,
доцент кафедры иностранных языков и профессиональной коммуникации НИУ МГСУ
Архипов, Александр Владимирович.
А87	 	
English for Construction / Английский язык для строительства [Электронный ресурс] : учебно-методическое пособие / А.В. Архипов, М.А. Дриженко, Е.Ю. Костюкович ; Министерство науки и высшего образования Российской -Федерации, Национальный исследовательский Московский государственный строительный университет, 
кафедра иностранных языков и профессиональной коммуникации. — Электрон. дан. 
и прогр. (0,9 Мб). — Москва : Издательство МИСИ – МГСУ, 2024. — URL: http://lib.
mgsu.ru/ — Загл. с титул. экрана.ISBN 978-5-7264-3506-0 (сетевое) 
ISBN 978-5-7264-3507-7 (локальное)
В учебно-методическом пособии содержится теоретический материал по устной и письменной деловой коммуникации, а также упражнения для его отработки.
Для обучающихся по направлению подготовки 08.03.01 Строительство. 
Учебное электронное издание
	
© ФГБОУ ВО «НИУ МГСУ», 2024

Учебное электронное издание
Архипов Александр Владимирович, Дриженко Мария Александровна,
Костюкович Елена Юрьевна
ENGLISH FOR CONSTRUCTION / АНГЛИЙСКИЙ ЯЗЫК ДЛЯ СТРОИТЕЛЬСТВА
Учебно-методическое пособие
Редактор А.С. Орлова
Корректор Я.А. Травкина
Компьютерная правка и верстка О.Г. Горюновой
Дизайн первого титульного экрана Д.Л. Разумного
Для создания электронного издания использовано:
Microsoft Word 2010, Adobe InDesign CS5.5, ПО Adobe Acrobat
Подписано к использованию 10.06.2024. Объем данных 0,9 Мб.
Федеральное государственное бюджетное образовательное учреждение
высшего образования 
«Национальный исследовательский 
Московский государственный строительный университет».
129337, Москва, Ярославское ш., 26.
Издательство МИСИ – МГСУ. 
Тел.: (495) 287-49-14, вн. 14-23, (499) 183-91-90, (499) 183-97-95.
E-mail: ric@mgsu.ru, rio@mgsu.ru

ОГЛАВЛЕНИЕ
INTRODUCTION.................................................................................................................. 5
Unit 1. BUSINESS COMMUNICATION............................................................................... 6
Unit 2. BUSINESS STYLES IN DIFFERENT COUNTRIES.............................................. 10
Unit 3. GENERAL ETIQUETTE OF PHONE COMMUNICATION.................................. 16
Unit 4. BUSINESS COMMUNICATION — INTERNET.................................................... 20
Unit 5. BUSINESS ETHICS................................................................................................. 23
Unit 6. MAKING A REPORT............................................................................................... 27
Unit 7. MAKING A PRESENTATION................................................................................. 30
Unit 8. BUSINESS COMMUNICATION — BUSINESS LETTER...................................... 34
Библиографический список................................................................................................ 40
APPENDICES...................................................................................................................... 41

INTRODUCTION
The textbook is aimed at teaching aspects of business communication English to first-year 
bachelor’s degree students in the field of Construction and Civil Engineering. It includes theoretical 
material on eight sections of oral and written business communication, as well as exercises for 
independent study of the discipline.
The textbook expands, systematises and deepens the knowledge of bachelors on oral and 
written business communication, ethics, introduces students to business styles and their cultural 
differences, informs about the rules of interviews and provides knowledge on the basics of business 
documentation.
Each section contains theoretical and reference material necessary for the development of 
business communication skills, as well as educational texts and exercises aimed at improving 
students’ English language business communication skills.

UNIT 1
BUSINESS COMMUNICATION
Exercise 1. Read and discuss the following information.
BC is an integral part of the life of any person working in an organisation. It is an exchange 
of information between people in and out of the workplace in order to achieve common goals. 
Effective BC allows employees and management to collaborate effectively, achieve their goals and 
build strong relationships with customers and partners.
There are three forms of business communication.
Verbal communication is the transmission of information orally using words. This form of 
communication can be both direct and indirect through various technical means such as telephone, 
video conferencing, messengers, etc.
Written communication is the transmission of information in writing. Written communication 
can be carried out in the form of letters, reports, presentations, electronic documents, etc.
Non-verbal communication is the transmission of information through means unrelated to 
the word, such as facial expressions, gestures, poses, tone of voice, etc. Non-verbal communication 
plays an important role in business communication, as it can complement or even contradict verbal 
messages.
Business communication: impact on the technology
The development of modern technologies has led to the emergence of new forms and methods 
of BC, such as video conferencing, online presentations, etc. Technology has also made business 
communication more accessible and effective.
Cultural differences in business communication
It is important to consider cultural differences when communicating with people from other 
countries or cultures because different cultures have different norms of  behaviour and communication.
Business communication ethics
Business communication should be based on the principles of ethics, such as respect for the 
interlocutor, honesty and openness.
Business communication methods
Business communication consists of various methods. Let us consider them.
There are such methods like:
– face-to-face meetings;
– e-mails;
– telephone conversations;
– web-conferencing.
All these methods provide communication with people in different locations, quick solution 
of the issues discussed, and the information sharing, as well.
However, BC requires specific skills like precise language. Biased or emotional form of 
communication should be avoided. A conventional structure applying appropriate subject-specific 
vocabulary and grammar should be followed.
Exercise 2. Read the article below and put in the gaps suitable words and word combinations.
effective communication
highlight these differences
seem similar
achieve your goals
interpersonal communication
formal language