Деловое общение на иностранном языке

Министерство сельского хозяйства Российской Федерации 
Федеральное государственное бюджетное образовательное  
учреждение высшего образования  
«Самарский государственный аграрный университет» 
 
 
 
 
 
 
 
 
Н. В. Чигина, Е. Г. Бухвалова, С. В. Сырескина  
 
 
Деловое общение  
на иностранном языке 
 
Учебное пособие 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Кинель 2020 
 
2 

УДК 410 
ББК 81.2 Анг.Р 
   Ч58 
 
Рецензенты: 
д-р филол. наук, проф., зав. кафедрой «Лингвистика»,  
ФГБОУ ВО «Самарский государственный университет  
путей сообщения», 
М. М. Халиков; 
канд. пед. наук, доцент кафедры «Педагогика, философия и история»,  
ФГБОУ ВО «Самарский государственный аграрный университет»,  
В. В. Камуз 
 
Чигина, Н. В. 
Ч58   Деловое общение на иностранном языке : учебное пособие /    
Н. В. Чигина, Е. Г. Бухвалова, С. В. Сырескина. – Кинель : 
РИО Самарского ГАУ, 2020. – 113 с. 
ISBN 978-5-88575-611-2 
 
 
Учебное пособие предназначено для магистрантов направлений 
подготовки 38.04.01 «Экономика», 35.04.06 «Агроинженерия», 21.04.02 
«Землеустройство и кадастры», изучающих дисциплины «Деловое 
общение на иностранном языке», «Деловой иностранный язык», и может 
быть 
использовано 
как 
на 
аудиторных 
занятиях, 
так 
и 
для 
самостоятельной работы студентов. Учебное пособие содержит тексты 
для чтения и перевода, упражнения по развитию умений и навыков 
устной речи и обогащению лексического запаса обучающихся для его 
последующего использования в практике делового общения. 
 
 
 
 
УДК 410 
ББК 81.2 Анг.Р 
ISBN 978-5-88575-611-2 
 
 
 
© ФГБОУ ВО Самарский ГАУ, 2020 
© Чигина, Н. В., Бухвалова, Е. Г., Сырескина С. В., 2020 
 
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ПРЕДИСЛОВИЕ 
 
Целью 
учебного 
пособия 
является 
совершенствование 
навыков чтения, перевода аутентичных англоязычных текстов по 
деловому английскому языку, снятие лексико-грамматических 
трудностей при выполнении заданий, ознакомление студентов  
с 
принципами 
делового 
общения 
на 
иностранном 
языке  
и с терминологическим аппаратом, необходимым для лучшего 
усвоения материала и развития навыков устной речи. 
Учебное пособие построено в соответствии с требованиями 
рабочей программы ФГОС ВО.  
Ценность учебного пособия состоит в том, что предложенный 
авторами учебный материал поможет будущим специалистам 
самостоятельно работать с учебной и справочной литературой, 
владеть 
терминологией 
и 
строить 
деловое 
общение 
на 
иностранном языке. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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UNIT I. WHAT IS BUSINESS ENGLISH? 
 
PART 1. BUSINESS ENGLISH 
 
READING AND TRANSLATION PRACTICE 
 
Read and translate the text. Answer the questions. 
1) What is business English associated with?  
2) Why is mastering business English so important? 
3) Why do companies in non-English speaking countries often use 
business English? 
 
WHAT IS BUSINESS ENGLISH? 
 
Business English is considered a specialism within the study of the 
English language. It is usually associated with commerce, as well as the 
financial industry and international affairs. In today’s world of global 
markets and digital communication, it is an increasingly important 
concept, as English is recognized as ‘the language of business’. 
Although business English is often studied by non-native speakers, 
usually with the aim of improving trade relations with English-speaking 
companies, it can also be studied by those already fluent in the 
language. In fact, many native English speakers can significantly 
enhance their employment prospects by mastering this area. 
The specialist field of business English encompasses both written 
and oral communication. It places an emphasis on the skills required for 
workplace conversations. Students will learn how to write business 
letters and emails, carry out negotiations or how to communicate 
effectively in meetings or during a presentation. 
English is the most widely spoken language in the world. It is 
especially prevalent in business, where even companies in non-English 
speaking countries often use it to conduct international trade. However, 
the business world is home to lots of jargon and field-specific phrases, 
which can be difficult for newcomers to understand. In fact, many of 
those who consider themselves to be accomplished English speakers 
still struggle to communicate during a trade deal, or in a business 
meeting. 
Mastering business English requires an intricate understanding of 
what tone or register to use, how to address people and what things to 
 
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avoid saying or writing. For these reasons, a student who has studied 
business English in-depth can be of great value to an employer, giving 
them a competitive edge when it comes to seeking a job. 
 
WORD STUDY 
 
Read and memorize the following words and word-combinations: 
associate связывать 
commerce торговля, коммерция 
international affairs международные 
отношения 
recognize признавать, узнавать 
aim цель 
trade relations торговые отношения 
enhance увеличивать, улучшать 
employment занятость 
encompass охватывать 
emphasis акцент 
negotiations переговоры 
prevalent распространенный 
jargon жаргон 
consider считать, полагать 
struggle бороться, сражаться 
master осваивать 
require требовать, нуждаться 
avoid избегать 
value ценность 
employer работодатель 
competitive конкурентоспособный 
edge край, продвигаться 
seek искать, стремиться 
job работа, рабочие места  
 
COMPREHENSION CHECK 
 
1. Complete the sentence according to the information from the 
second passage. 
The second passage is about … . 
a) the business world of jargon and field-specific phrases 
b) specialist field of business English  
c) the reasons to learn business English 
 
2. Choose the passage where it is said about English as «the 
language of business»: 
а) the first passage 
b) the second passage  
с) the third passage 
d) the fourth passage 
 
3. Complete the sentences. Mind the information given in the text. 
1. Business English is considered … . 
2. Business English is often studied by … . 
3. Business English encompasses both … . 
4. The business world is home … . 
5. Mastering business English requires… . 
6. Those who has studied business English in-depth can be … . 
 
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PART 2.  APPLYING FOR A JOB 
 
Using the dictionary translate the words in bold. Read and 
translate the text. 
 
Text A.  GETTING A JOB 
 
Getting a job is a very hard period in the life of most people. 
Companies choose an employee from hundreds of candidates according 
to special rules, that’s why there’re special ‘typical’ factors, influencing 
employer’s choice. Among such factors are: age, sex, experience, 
family background and marital status, personality and references. If 
you’re to go to an interview tomorrow, sleep well before it and don’t 
forget your CV at home – is the basic rule. Moreover, there’re some 
recommendations, which can help you, for example, to read annual 
report, or company newspaper to show your understanding of the 
corporate strategy on the interview. What’s more, you should choose 
corresponding dress code for the interview. Even such advices are to 
help you make a good impression; some companies don’t want to hire 
a man, who follows every advice. To illustrate this, I can quote Artemiy 
Lebedev, the most famous Russian web-designer: «If you enclose a 
standard stupid resume, written by the rules of American bureaucracy, 
we would delete it immediately after receiving. If your CV is composed 
according to all rules, we wouldn’t choose you, as we might think, that 
your profession is to acquire a job». After getting a job, you may have 
some unexpected troubles with boss, too: e.g. if you dye your hair or 
wear something not appropriate. The best solution of such situation is 
to ask a trade union for advice, which can always help you in your 
fight with an employer. Of course, if you affect company discipline not 
coming in time or working badly, your dismissal wouldn’t be unfair. 
To conclude, I can say that it is sometimes hard not only to get a job, 
but also to work in the staff, and if you don’t want to be laid off, you 
should follow company rules, it is a must. 
 
LANGUAGE ACTIVITY 
 
1. Fill in the gaps using the words in bold from the text.  
1) The process of finding people for particular … is recruitment or, 
especially in American English, hiring. 
 
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2) A company may recruit … directly or use recruitment agencies. 
3) An applicant is to go through an ... and to complete a standard 
application form. 
4) A candidate apply for the job sending in a letter of application or 
covering letter and a … . 
5) CV should contain the information about candidate’s education, 
professional qualification and skills, personal details, leisure activities 
and … . 
6) A person who is interested in the advertised position should be 
aware of the … of the company. 
7) In order not to have … you should follow …, it is a must. 
8) If a person has some troubles with his/her …, he/she can ask a … 
for advice. 
 
2. Complete the sentences using the information from the text. 
1) Getting a job is a very hard … . 
2) If you’re to go to an interview tomorrow, … . 
3) You should choose corresponding … . 
4) A trade union can always help you in your … . 
5) After getting a job you should follow … . 
6) If you affect company discipline not coming in time or … . 
 
3. Find in the text English equivalents to the following Russian 
ones: 
из сотен кандидатов; в соответствии с; поэтому; факторы, 
влияющие на выбор работодателя; семейный статус; личностные 
качества; это основное правило; более того; ежегодный отчёт; 
соответствующий дресс-код; произвести хорошее впечатление; 
получить работу; неожиданные проблемы; покрасить волосы; 
увольнение; несправедливый; чтобы подвести итог; попасть под 
сокращение; это необходимость. 
 
4. Form nouns from the following verbs. If it is necessary, use the 
dictionary. 
To recruit; to apply; to persuade; to complete; to build; to select; to 
qualify; to employ; to hire; to appoint. 
 
5. Match the following words and word combinations with the 
titles below: 
 
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a) job seekers;  
b) bonus; 
c) applicants; 
d) confidence; 
e) shortlist; 
f) doctorate; 
g) candidates; 
h) advertisement; 
i) qualifications; 
j) enthusiasm; 
k) initiative; 
l) company car; 
m) diploma; 
n) interview; 
o) degree; 
p) interviewees; 
q) job offer; 
r) independence; 
s) pension plan; 
t) health insurance. 
1) fringe benefits __________________________________ 
2) education ______________________________________ 
3) stages in recruiting _______________________________ 
4) personal qualities ________________________________ 
5) people looking for work ___________________________ 
 
6. Translate the following words from English into Russian, 
remember them and make up your own sentences with them: 
career; variety; field; salary; increasingly; consequently; distribution; 
opportunity; available; specialize in. 
 
7. Read and translate the text. 
 
Text B.  CAREERS IN BUSINESS 
 
Business is an increasingly important activity throughout the world 
today. Consequently, the opportunities for a business career have grown 
in variety and number. There are now five broad fields or areas of 
business that offer exciting careers: management, marketing, 
accounting, finance, and data processing. Within each of these fields 
are specific jobs in which you can specialize. For example, within the 
field of marketing you can specialize in market research, advertising, 
buying, selling, or distribution. The figure below gives an idea of the 
general career opportunities that are available in the various fields of 
business.  
Business Fields of Careers 
 
Management 
- general manager 
- personnel manager 
Marketing 
- researcher 
- advertiser 
 
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- production manager 
 
- buyer 
- seller 
- distributor 
 
Finance 
- banker 
- financial analyst 
- stockbroker 
 
Accounting 
- bookkeeper 
- private accounting 
- public accounting 
- government accounting 
 
Data Processing 
- computer operator 
- computer programmer 
- system analyst 
 
8. Match the names of the professions with their description: 
1) Management 
a) the handling of large amounts of 
information generated by business 
operations; 
2) Marketing 
b) the measurement and communication of 
financial information;  
3) Accounting 
c) the acquisition and utilization of capital in 
order to start up, operate, and expand a 
company;  
4) Finance 
d) the activities guiding a company to 
accomplish its objectives;  
5) Data Processing 
e) the movement of goods and services from 
manufacturer to customer in order to satisfy 
the customer and to 
achieve the company’s objectives. 
 
PART 3. WRITING A RESUME. JOB INTERVIEW 
 
WORD STUDY 
 
Read and memorize the following words and word-combinations: 
résumé   резюме 
candidate  кандидат 
C/V (Curriculum Vitae) деловая 
биография 
to go after a position  претендовать на 
должность 
tailor to a particular position рассчитывать (претендовать) на конкретную 
должность 
post, appointment, position должность 
review a résumé  просмотреть резюме 
present job  работа в настоящее время 
 
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previous job  предыдущая работа 
job description  описание работы  
demonstrate abilities  продемонстрировать способности 
state clearly  четко заявить 
challenging  благоприятный 
environment  окружение 
focus on  сосредоточиться на чем-либо 
accomplishments положительные 
свойства, совершенство, 
завершенность 
achievement  достижение 
problem-solving skills  способности к 
разрешению проблем 
critical thinking   критическое 
мышление 
list chronologically  перечислить в 
хронологическом порядке 
seek a position  искать место, 
устраиваться на работу 
first-time job seekers  впервые 
устраивающийся на работу 
relevant  соответствующий 
marital status семейное положение 
language fluency  беглость речи 
travel history  поездки 
specific computer skills  специальные 
компьютерные навыки 
reference  рекомендация 
personal data  личные сведения 
 
recent position   последняя должность 
career objective  цель карьеры 
prove smth  доказать что-либо 
be qualified   быть квалифицированным 
experienced  опытный 
provide applicable experience  
обеспечить необходимый опыт 
be hired by smb  быть нанятым кемлибо 
employer  наниматель 
job jumper (changes positions every 610 months) тот, кто меняет   работу 
каждые 6-10 месяцев 
present oneself in a résumé  представить сведения о себе в резюме 
type  печатать 
objective  объективный; цель 
concise  короткий, краткий, 
сокращенный, выразительный, четкий 
educational history  сведения об 
образовании 
work background  профессиональная 
квалификация  
take language courses заниматься на 
языковых курсах 
additional course дополнительный курс 
specific   company  training  program  
подготовительная    программа 
определенной компании 
management skills  способности к 
управлению 
 
READING AND TRANSLATION PRACTICE 
 
You are seeking for a good job but you don’t know how to write a 
good résumé. Read and translate. 
 
Text A.   A RÉSUMÉ 
 
A résumé is an introduction, one page, one short chance at proving 
you are a qualified and experienced candidate who should be hired by a 
company. It wraps up all your life experiences, needs to be 
professional, to the point and perfect. A résumé must present a clear 
picture of the candidate. For this you should know what a potential 
employer expects. They look at a person’s experience with a company, 
 
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